| 내용 |
How to say NO without saying NO.
→'NO'라고 말하지않고 'NO'라고 표현하는방법 (전화에티켓)
〔예문〕
Greg: This is Greg Waits; Could you put me though to Gina Sand?
그레그웨잇이라고 합니다.지나샌드씨를 연결해주십시요.
Adam : I'm afraid she isn't available at the moment.
지금 바쁘신것같습니다.
Would you like me to have her call you back?
전화를 드리라고 전해드릴까요?
Greg: That'd be fine. Do you know about when?
괜찮습니다.언제쯤 통화가 가능할까요?
Adam: I'm sorry.I'm not sure.
죄송합니다만정확히 모르겠습니다.
But I'll be sure to let her know you called.
전화하셨다고 지나씨에게 틀림없이 전해드리겠습니다. |
