How to say NO without saying NO.

→'NO'라고 말하지않고 'NO'라고 표현하는방법 (전화에티켓)











〔예문〕

Greg: This is Greg Waits; Could you put me though to Gina Sand?

그레그웨잇이라고 합니다.지나샌드씨를 연결해주십시요.



Adam : I'm afraid she isn't available at the moment.

지금 바쁘신것같습니다.



Would you like me to have her call you back?

전화를 드리라고 전해드릴까요?



Greg: That'd be fine. Do you know about when?

괜찮습니다.언제쯤 통화가 가능할까요?



Adam: I'm sorry.I'm not sure.

죄송합니다만정확히 모르겠습니다.



But I'll be sure to let her know you called.

전화하셨다고 지나씨에게 틀림없이 전해드리겠습니다.